Choosing a home care provider
Frank knows they need help at home. His wife's dementia is getting worse, and he has his own health problems. She can't be left alone anymore.
Doing all the cooking and cleaning, and now helping with bathing ... it's just too much.
Frank needs to take breaks. But a Google search reveals a dizzying array of home care providers. How to choose?
Allowing a stranger into your home can leave you feeling quite vulnerable. It's important that you trust the individual and the company that does the background checks, verifies training, and puts together the schedule.
You also need to interview each company to find out pricing and minimum number of hours, and to see if they have independent quality ratings.
How do you know which one to trust? This is where an Aging Life Care™ Manager can help.
On the basis of past experience with other clients, he or she knows which companies put an emphasis on training. Which have difficulty filling a shift if a caregiver calls in sick. Which have high staff turnover resulting in the need for you to orient a new employee every few months. Which have a strong team, with employees who love their work.
Wise home care companies will let you and your Aging Life Care Manager interview several caregivers before making a choice. They know that an Aging Life Care Manager understands you as the client and understands what will result in an optimal match.
Both you and the provider and the caregiver want a good fit the first time so all of you can work together positively for the duration of your need. It makes the difficult transition to home care that much easier if a knowledgeable advocate can set expectations and provide an objective viewpoint.
Even with adult day care and medically trained services, such as home health and hospice, not all providers are alike. An Aging Life Care Manager knows the reputation and the management style of each company. He or she can look up Medicare reviews and complaints.
An Aging Life Care Manager can also coordinate care across multiple service providers and work with your physician to ensure that all the different players are aware of your changing needs.
Want to find the best fit the first time? Give us a call at 212-996-8682.